Information

Ethics


We really appreciate the opportunity to work with the amazing, natural resource of wool. In doing so, we are committed to making sure any sheep who produce our wool are well cared for.

We also aim to make ethical choices over our products, production and packaging, with care for the environment.

We buy our yarn from an experienced company, in the UK who demonstrate that they share a strong commitment to ethical practices;

“We work with our mills to make sure that we purchase fibres where the best farming practices are used for our undyed yarns, and we aim to source our fibres from the ones that fit our own and our customers’ standards. Where our fibres are sourced from is very important for us; this is a constant work-in-progress because fibre sources are not fixed; sometimes some countries have fluctuations in yields or quality and so the fibres are sourced from the best place at the time... We prioritize our ethics above the cost of the fibre, and we will not compromise on this.”

These ‘ethical’ priorities are shown in sourcing and wool preparation:


Superwash

Superwash is a resin applied to wool to help prevent shrinkage.

I only use yarn from highly regulated treatment plants.

This treatment will biodegrade with the yarn in landfill.


Mulesing free

All of our yarn is mulesing free.

The merino is from South America, not Australia.

Further details about any yarn sourcing, from our suppliers, can be found here.

Privacy Policy

The safety of your personal information is very important to us.

When you purchase from us, we only collect the information we need to fulfil your order: your name, payment details and shipping address, with email details if you choose to share this.

All personal details are stored on a password protected machine.


Your contact details will only be used for our newsletter if you have given us permission to do so and not shared with other customers. For newsletters, we will use Mailer Lite, whose privacy policy is found here.


We will never share your personal details, unless legally obliged to do so.


Birdstreet Yarn store is brought to by Shopify Inc. and their e-commerce platform. 

Your data is stored through Shopify’s data storage, databases and the Shopify application, where your data is kept on a secure server, firewall protected.

Paypal or Shopify Payments are used to process your payments. We do not have access to your passwords, credit card numbers or other sensitive financial information.

Shopify’s relevant policies are:

Privacy policy 

GDPR compliance

Cookies 

PayPal privacy statement


For purposes of EU data protection law, I, Clare Bird owner of Birdstreet Yarn, am the data controller of your personal information. If you have any questions or concerns, you may contact me at birdstreetyarn@hotmail.com


Allergies

Our family dog, Stella, is very much a part of our home, but does not come into contact with our yarn.

All our yarn is hand washed using dermatologically-tested, anti-bacterial hand-wash. In any packages including beauty or food products, allergies information is clearly displayed.