Postage and Taxes 

Postage and shipping

Shipping Costs


Our Shipping Rates have set by Royal Mail's Shipping Prices; prices are calculated automatically using Royal Mail's current pricing structure which can be found HERE

There will be an additional 40p for packaging and handling costs, apart from on International Tracked and Signed+ options.


UK Shipping


You have a choice of using:

First Class (this does not include tracking or insurance)

Second Class (this does not include tracking or insurance)

Signed for (Signed services offer proof of delivery and up to £50 compensation when you need extra peace of mind)


Your parcels are dropped to a local Post Office, Monday-Friday within 2 working days of your order being received.

 



International Shipping


You have a choice of using:


Royal Mail International Standard (this includes no tracking or insurance), up to 1250g.

Royal Mail International Tracked and Signed, up to 500g  (this includes tracking, insurance up to £50.00 and requires a signature on delivery). Please note: this option cannot be used for delivery to PO Boxes or Pack Stations.

Royal Mail International Tracked and Signed+ for orders above 500g. This includes tracking and insurance up to £250. Again, this option cannot be used for delivery to PO Boxes or Pack Stations.



PLEASE BE AWARE THAT IF YOU CHOOSE A SHIPPING OPTION THAT DOES NOT INCLUDE TRACKING WE CANNOT TRACK YOUR ORDER AT ALL ONCE IT HAS SHIPPED.


PLEASE BE AWARE THAT IF YOU CHOOSE A SHIPPING OPTION WITHOUT FULL INSURANCE WE CANNOT REFUND ANY LOST ORDERS. Should anything happen to your parcel we will be unable to replace your yarn.


There is the option to upgrade to Tracked and Signed at the checkout. We would recommend paying the extra for this service as you will receive a tracking number.



Taxes and Customs:


Yarn friends outside of the UK may be liable for custom charges. We are not responsible for these. From 1 January 2021, this may include those within the EU.