Tariffs are being imposed on orders entering the US from 29 August. From UK businesses, 10% will be charged on ‘total landing costs’; that is on the product and the shipping costs.

This has to be ‘delivered duty paid’ so will be charged and shown when you place your order. We are working with Shopify (our website providers) and Royal Mail, to have this set up as close to 29 August as possible. It is not ready yet, so sales to the US are temporarily paused.

When it is in place, the 10% tariff is still less than our own UK customers and most in the EU are paying (with 20% vat UK).

LARGE ORDERS: Please contact us for any non-UK orders over 2kg, as they require an alternative to Royal Mail parcel shipping.

PACKING AND PROCESSING: Most orders are processed and packed within 2 days. Any orders placed after 10am Thursday will not be processed and packed until Mondays.

WORLDWIDE

Everything sold to customers outside of the UK and EU is sold with taxes ‘delivered at place.’ This means customers will be due to pay duties / taxes in their own country. Please note that we cannot be responsible for charges incurred on goods entering countries outside of the UK.

For all non-UK customers, please do check what the import value limits are, and whether you are likely to be charged VAT on your order, when it goes through customs in your country. 

A list of some EU countries’ VAT rules can be found here:  If you do have any questions or concerns, please do get in touch and we will do our best to respond.